Receptionist/Patient Coordinator
Answer telephone calls from clients and speak with them when they visit the clinic in person
Provide answers to clients' questions regarding activities in the clinic and direct them to relevant persons for more clarifications
Get appointments for clients from doctors and inform both parties about cancelled appointments
Register new patients in line with acceptable standards of the clinic
Guide patients in filling medical forms at the clinic to avoid errors and inaccurate information
Explain clinical procedures to patients in order to clear whatever doubts they might have had
Inform patients of the various dental services offered by the clinic
Ensure that patients stick to scheduled appointments to avoid clash between patients
Keep patients' records from unauthorized persons to ensure their privacy and guaranty their safety
Keep financial records of patients' billings
Confirm appointments and recalls in line with office protocols
Sort out patients' files when they visit the clinic.