IT Operations Technician
Moore & Van Allen PLLC is a prominent, business and litigation law firm with offices in the Carolinas.
This full-time position, located in our Charlotte, NC office, will assist the IT Manager-Operations & Compliance and the IT Operations & Telecommunications Administrator with tasks and projects.
Day-to-day duties include keeping an accurate inventory of spare network equipment, equipment in repair status and equipment ready to be deployed; maintaining, supporting and troubleshooting the firm’s printers, scanners, and multi-function devices (copiers) including software components; procuring and installing such equipment; maintaining, supporting and troubleshooting the firm’s desktop computer hardware; receiving inventorying, documenting serial numbers and other critical data for new equipment; managing leased computer hardware inventory; handling tasks and projects assigned by the managers of this position; answering routine questions from IT staff or users in regard to configuration of equipment; communicating with vendors.
The successful candidate will have earned a High School Diploma or the equivalent; a college degree or equivalent in experience is preferred. Must have the ability to solve problems logically by applying methods taught during training and through educational opportunities. Must have in-depth knowledge of MS Windows line of server software, including Microsoft print server in a client-server and Citrix (terminal server) environment, PC hardware and printers with a working knowledge of Dell, IBM and Hewlett-Packard personal computers.
Position may require more than 40 hours per week to accomplish essential duties.
We offer a competitive salary and benefits program to the right individual.
Equal Employment Opportunity Employer.