Help Desk Technician
Help Desk Technician
IT Department
Monday – Friday On -site
KEITH Walking Floor Systems provide horizontal loading/unloading solutions for bulk materials, pallets, bales and rolls. The company’s state of the art production facility in Madras, Oregon operates using Lean Manufacturing practices. We are seeking high performance team members with a commitment to quality work with a positive attitude.
Submit your completed application at keithwalkingfloor.com/current openings.
Responsibilities include providing support services to users of computer systems and data processing networks. Accurately document instances of hardware failure, repair, installation, and removal. Schedule and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs. Act as a first level problem identification and resolution resource, including answering questions, providing advice, investigating, troubleshooting, and following-up to assist users in solving data processing problems.
Minimum Qualifications 18 years of age or older. 2 years equivalent work experience desired. Demonstrates effective verbal, written, problem solving, troubleshooting, and communication skills. Excellent technical knowledge of PC hardware, including Microsoft platform products. Verifiable hands-on hardware troubleshooting experience.
Working Conditions include working in office setting and production facility. Utilize ladder for installation of equipment. On-call availability. Sitting for extended periods of time. Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals. Exposure to continual noise daily from machines.
Compensation and Benefits
Salary: DOE
Benefits: Medical, Dental, Vision, Pharmacy Health Plan. Short Term Disability and Life Insurance.
Paid Vacation Time. Paid Holidays. 401K Retirement Plan with employer contribution.
KEITH Manufacturing Co. is an Equal Opportunity Employer.