Service Delivery Platforms Architect
Location: Fort Mill, SC
Duties: Provide technical leadership for the architecture and overall effectiveness of the ecosystem of packaged, SaaS, and bespoke applications systems supporting Dimension Data’s delivery of services to its clients based on managed services sales objectives set out by Dimension Data’s Lines of Business (LOB’s). Develop and lead implementation of information system architectures, which integrate best in class monitoring and management tools, with service desk automation platforms in order to support delivery of ITIL-aligned managed services operations processes and to develop and implement data warehousing architectures to support data analytics, visualization for clients, and BI. Work closely with individual applications experts and Infrastructure experts to develop roadmaps for applications, align development plans, and to ensure effective integration among information systems and the IT infrastructure (network, security, storage, virtualization, etc.). Responsible for systems and middleware architecture; SOA tools for composite application design/development/support; project planning and estimation; research; systems effectiveness evaluation; make/buy assessments; development governance standards; and fostering SOA professionalism and expertise; and drive migration to SOA and foster SOA oriented development techniques and methodologies.
Requirements: 5 years of experience as a Senior IT Architect or closely related position. Experience which may have been obtained concurrently must include 5 years of experience in information systems support and architecture relating to tools and platforms used to support and/or deliver ITIL-aligned managed services for IT operations, and as a senior or lead role in Enterprise level information systems architecture design and implementations involving complex integration among several packaged products using SOA techniques.
Please send resume by mail only to: Ms. Nicole Salmond, Dimension Data North America, 11006 Rushmore Drive, Ste. 300, Charlotte, NC 28277